LiveChat® is powerful customer service software that is quick to launch and easy for your team to manage.
From day one, your agents can handle conversations efficiently while your customers enjoy instant, real-time support.
INCREASE CONVERSIONS
Turn Interest Into Revenue
When someone lands on your site, timing matters. LiveChat helps you connect at the right moment with automated greetings, product suggestions, and real-time support that guides visitors toward purchase.
Start more conversations. Close more sales. Reduce abandoned carts.
Keep every conversation in one organized workspace. With instant access to visitor details and chat history, your team can respond faster and resolve issues without back and forth confusion.
The result? Happier customers and stronger brand loyalty.
Free up your team by letting AI powered chatbots answer common questions, qualify leads, and route conversations automatically. Your agents can focus on high value interactions while automation manages the rest.
Copilot acts as a built in AI assistant for your team. It suggests replies, improves message clarity, summarizes conversations, and provides helpful insights in real time.
Your agents respond with confidence and consistency, even during busy periods.
Text Enhancements
AI refines the tone and clarity of your messages so every response feels professional, helpful, and on brand.
Tag Suggestions
Conversations are automatically categorized, making reporting and performance analysis simple and organized.
Chat Summary
Instant summaries provide quick context, so agents can understand the full story without reading the entire chat history.
With Copilot working behind the scenes, your team handles more conversations with confidence and consistency.
Great, very easy, love the platform and customization, it is simple to manage and its also looks very professional.
Fausto F.
Antonio N.
We used it as a sales tool on our tourism related website. People used the live chat a lot and it has increased sales significantly. All in all, setting up LiveChat was a great idea.
Ogechi N.
LiveChat facilitates engagement with customers in a timely and efficient manner, boosting productivity and sales. It can be used across platforms which makes it highly convenient.
Overall, this has solved a huge hole in our business - communication with our customers. We have been using LiveChat for over 4 years, and I wouldn't consider switching to another platform. The customer support we have received from LiveChat has been A+.
Jessica L.
LiveChat is the perfect way to interact with potential customers and keep them interested in your product.
Silusweyinkosi M.
Luke P.
Excellent resource for companies looking to increase customer support and sales. Livechat is a great resource for anyone looking to have top notch customer support
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